"Hey! Come here." "Bring me a cup of tea." "Give me a glass of cold water." "Quickly pick up these dishes." "Why did it take you so long to bring what I asked for?" These angry and harsh commands are often directed at Class IV employees.
Is this treatment justifiable? Is it right to treat Class IV employees this way? Aren't they human beings with feelings and self-respect? They certainly are, and they too can be hurt and saddened by such harsh treatment.
I've observed that Class IV employees are frequently spoken to in angry and harsh tones. They are often summoned by being yelled at, and their small mistakes are exaggerated, leading to disrespectful reprimands. Rarely are office boys, peons, or Class IV employees addressed with affection or kindness in any institution. This issue is widespread across various types of institutions, whether educational, medical, corporate, or otherwise.
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An office boy or a peon is often spoken to as if they are not human. It's as if they are perceived as slaves bought by the institution, rather than employees. Higher-ups in every institution seem to regard Class IV employees as their servants.
A few days ago, I visited a well-known educational institution. The chairman of the institute rang a bell for a Class IV employee to come to his office. When the employee arrived three or four minutes later, the chairman angrily said, "Were you dead?" The employee explained, "I was delivering tea to the next office, so I was a little late." Ignoring the explanation, the chairman disrespected the employee and sent him out.
I felt deeply sorry for the way the chairman treated the employee. Class IV employees are also human beings who can be hurt. Unfortunately, many people in positions of power are not ready to understand this; they are blinded by their authority.
Class IV employees deserve the same respect given to senior officers. All human beings are equal, and we must stop using harsh words. We should always speak to Class IV employees gently and lovingly. They deserve respect and love, just like everyone else, because they have the right to live with dignity.
